Business Administration Apprentice

Placements / Bookings

Assist with property availability tracking Support local authority communication Prepare booking confirmations Maintain placement records Observe pricing and occupancy processes

Property Services & Maintenance

Log maintenance issues Support job allocation and prioritisation Update systems Liaise with contractors Assist with troubleshooting

Housing Management

Schedule inspections Support tenant communication Maintain inspection records Observe tenancy processes Assist with complaints tracking

Compliance & Licensing

Track compliance certificates Support document audits Assist licensing applications Update registers Support council submissions

Legal & Corporate Services

Document preparation File organisation Observe legal workflows Support governance reporting

Key Responsibilities

Maintain accurate records Provide admin support Communicate professionally Follow procedures Attend training Support coordination Escalate issues Meet deadlines

Systems Exposure

Property management systems (ActiveH / MIS) Compliance tracking systems CRM and bookings systems Maintenance workflows Document management

Learning Outcomes

Understand TA lifecycle Knowledge of compliance (Big 6) Understand void management Operate systems confidently Develop admin skills Understand LA frameworks

Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB 1 day per week On-site in college 

Training Outcome:

Senior/ Admin support.

Employer Description:

Welcome to Elliot Leigh Group — your trusted partner in property management and Guaranteed Rent schemes since 2003. With over 20 years of expertise in residential property management and private sector leasing, we have a solid reputation for delivering exceptional service. We proudly support landlords, tenants, and local authorities by offering comprehensive solutions for all their property needs.

Working Hours :
Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working