Transactional Finance Apprentice

The Transactional Finance Apprentice is a key role within the
Councils Transactional Services in our Finance Directorate.
This apprentice role offers the opportunity to develop
valuable and varied experience within a busy Payments &
Income team.

This apprenticeship with have a line manager, workplace
mentor, inclusive employment manager and a dedicated
apprentice programme tutor.

On successful completion of the apprenticeship, the post
holder will progress to the substantive post of Payments &
Income Assistant.

Notwithstanding the detail in this Job Role Profile, the job
holder will undertake such work as may be determined by
the Manager from time to time, up to or at a level consistent
with the Principal Responsibilities of the job.

Many services and customers span across the Borough and
therefore you may be required to work at any location in
Cheshire West and Chester.

This role is classed as ‘agile’ which means that the post
holder’s primary base will be to work from home, as well as
at Council offices and across the Borough, as required.

Apprenticeship length for this Level 2 Accounts or Finance
Assistant Apprenticeship alongside AAT Level 2 Certificate in
Accounting 12 months and 3-month duration to sit the End
Point Assessment

With appropriate support and supervision, the Apprentice will…

• Process information activities to ensure accuracy in maintaining financial operating, procedures systems, undertaking checking, coding and reconciliations.
• Operate and maintain schedules, records and systems for work areas, to ensure admin processes are conducted effectively and efficiently.
• Respond to routine and complex enquiries, both verbal and in writing from a wide range of contacts, using judgement in formatting responses so advice is consistent in accordance with agreed policies and within defined procedures.
• Assist with the preparation of statistical and financial information from systems, collate and present information for use by senior staff for operational/ budget management and policy development purposes.
• Assist with monitoring the operation of processes and advising on improvements in the post holders specific work area, to contribute to the achievement of the overall service objectives.
• Ensure communication channels (upwards/downwards/lateral) are fully utilised to ensure that uncertainty is removed, and services are delivered
effectively

Training:

Training will be delivered through a blend of workplace learning and formal off‑the‑job training.

Most training will take place at the apprentice’s normal place of work, with additional learning delivered by the training provider through college attendance, online learning, workshops, or Microsoft Teams.

Training will take place on a regular basis throughout the apprenticeship, with protected time during working hours to attend training sessions, complete learning activities, and prepare for assessments.

The exact schedule will be agreed between the apprentice, line manager, and training provider as part of the individual training plan.

Training Outcome:

On successful completion of the apprenticeship, the post
holder will progress to the substantive post of Payments &
Income Assistant.

Employer Description:

Local government is a diverse and dynamic environment, built on a foundation of many different occupations working together. From frontline services to strategic planning, every role contributes to shaping communities and improving lives. It’s a place where collaboration, innovation, and public service come together to make a real difference.

At Cheshire West and Chester Council, we’re proud of our commitment to excellence and inclusion. Our achievements speak for themselves:

Top 100 Apprenticeship Employer Apprentice Employer of the Year Award Gold Award – Armed Forces Covenant Disability Confident Leader Recognised as a Good Investor in People

We’re dedicated to building a stronger future where everyone plays their part in creating thriving, caring, and sustainable communities. Here, you can grow your career while making a meaningful impact. We take pride in doing things differently—delivering vital services that touch every aspect of people’s lives. Our work spans a wide range of exciting change programmes designed to tackle challenges across the borough and drive positive outcomes for all.

 

Working Hours :
Monday to Friday 9am up to 3pm This role is classed as ‘agile’ which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough, as required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience