Apprentice Engagement Officer

Establish, maintain and develop effective relationships which engage young people, including undertaking an assessment of their needs; agreeing and delivering support, brokering support where necessary, and monitoring their progress Carry a caseload of referred young people Deliver high quality information, advice, guidance and support on all aspects of progression to young people and their parents and carers, individually and in groups, in a variety of settings and locations Ensure young people are assisted in securing and sustaining suitable opportunities in education, training and employment

Training:
Studying towards the Level 4 Employability Practitioner Apprenticeship Functional Skills, if required

Training Outcome:

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Employer Description:
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

Working Hours :
Monday to Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Organisational Skills