Cafe Supervisor

Do you love leading a team in a fast-paced hospitality environment? Are you passionate about delivering great customer service and creating a warm welcome for every visitor? Would you like to work somewhere truly unique, surrounded by one of Yorkshire's most memorable natural attractions?

If so, we'd love to hear from you.

We're looking for an enthusiastic, reliable and hands-on Café Supervisor to lead the daily operations of our busy on-site café at Stump Cross Caverns. This is a fantastic opportunity to combine team leadership, customer service and day-to-day operational responsibility in a unique visitor setting.

You'll be part of a supportive team, enjoy staff benefits and discounts, and have the opportunity to develop your skills while working in a role where no two days are the same.

What We Offer

Opportunity to work in a unique natural attractionSupportive team environmentStaff discounts and benefitsTraining and development opportunities

Key Responsibilities

Lead and support the café team during daily operationsDeliver excellent customer service and handle visitor queries professionallyOversee opening and closing proceduresEnsure food and drink service runs smoothly and efficientlySupport staff training and developmentMaintain high standards of cleanliness, hygiene, and food safetyMonitor stock levels and assist with ordering and waste controlComplete daily checks and support general café administration

Person Specification

Essential

Previous experience in a café, hospitality, or food service environmentExperience supervising or leading a teamStrong communication and interpersonal skillsExcellent customer service focusAbility to work under pressure in a busy visitor attractionGood organisational skills and attention to detailFlexibility to work weekends, school holidays, and peak tourist seasons

Desirable

Food hygiene certification (Level 2 or above)Experience in a visitor attraction or tourism settingBarista experienceFirst aid training Personal Qualities Friendly, approachable, and professionalProactive and dependableStrong problem-solving abilityPositive attitude and team-player mindsetPassion for delivering memorable visitor experiences

Working Hours

Full-time position with variable hours based on seasonal demand, including weekends, school holidays, and bank holidays.

If you're ready to take the next step in your hospitality career in a truly unique setting, apply now and join the team at Stump Cross Caverns.