Civil Enforcement Officer Apprentice

You will patrol public streets and car parks, helping keep communities safe and accessible by:

Advising the public on parking rules and safe parking Issuing Penalty Charge Notices to incorrectly parked vehicles Responding to public enquiries professionally and courteously Reporting abandoned vehicles and equipment issues Supporting enforcement colleagues when required

Training:

Customer Service Practitioner Level 2.

No previous experience is required - training and support will be provided throughout your apprenticeship, delivered by Smart Training & Recruitment. 



Training Outcome:

Upon successful completion of the Level 2 Customer Service Apprenticeship, there will be the opportunity to study for the next level.



Employer Description:

Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.  



Working Hours :
Permanent, full-time role 9am - 6pm, working days TBC

Skills:
Communication skills,Customer care skills,Problem solving skills,Non judgemental,Patience,Physical fitness


  • Location:
  • Type: Permanent
  • Recruiter: SMART TRAINING AND RECRUITMENT LIMITED
  • Posted: 26-Feb-2026
  • Posted on: findapprenticeship.service.gov.uk