Customer Service Apprentice

Primary contact for all inbound customer calls. Responsible for maintaining customer account relationships. Manage customer traffic through Live chat with speed and efficiency. Action all customer emails/requests in a timely manner and with accuracy. Manage all customer return requests in a timely and professional manner. 

Training:

The training plan will be created before the candidate starts in the position.

Training Outcome:

There is an opportunity to move into other departments such as, Purchasing, IT, Sales and Marketing.

Employer Description:

Dene Healthcare is the UK's premier practice provider. Our mission at Dene Healthcare has always been to remove as much of the work as possible from the procurement process to allow General Practice to take back some of the time it needs to focus on patients.

Working Hours :
Monday to Friday between 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative