Customer Service Apprenticeship

Dealing with telephone enquiries and email leads Registering enquiries and arranging appointments Follow-up enquiries Working as part of a team and assisting other team members Canvassing and self-generating business Any other duties as deemed necessary

Training:
Training will be done in the workplace (6 hours off the job training) Once a month (2 hours) meeting with skills coach

Training Outcome:

A full-time Estate Agent role in the company

Employer Description:
Based in the heart of Tendring, the company has over 70 years of experience in the local sales and lettings markets and a dedicated team available to meet client needs and assist in any way they can. Having grown steadily over the years, this estate agents provide a variety of services to vendors, buyers, landlords and tenants and aim to provide unrivalled customer service. The team's extensive knowledge of the Tendring area has enabled them to help buyers and tenants find the ideal area and property for their needs and lifestyle

Working Hours :
Monday to Friday 9 am to 5.30 pm, Saturdays 9 am to 4 pm.  (Saturdays are on a rota basis)

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Team Player,Self Motivated