Business Admin Apprentice (Income & Money and Benefits Support Team)

Key Responsibilities:

Administrative Support: Prepare and manage paperwork, maintain databases, and assist in monitoring workloads and referrals. Communication: Handle phone calls, emails, and other correspondence, ensuring queries are directed to the appropriate departments. Meeting Coordination: Arrange, type up minutes, prepare agendas, and send out meeting invites. General Office Duties: Filing, printing, photocopying, and managing both incoming and outgoing post. Team Collaboration: Support Housing Income and Money & Benefit Support Officers in managing accounts. Flexibility: Take on additional duties as required to support the team.

Training:

Apprentices training will be held through Luton Adult Learning, Arndale House, Luton.

Training sessions will be weekly.

Training Outcome:

After completing your apprenticeship successfully, you will have some great experience and a qualification to support your next career step.

Employer Description:
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative