Apprentice Administration Assistant - 13917
• Respond to issues requiring a good understanding of work-area policies and procedures.
• Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.
• Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
• Analyse and interpret a variety of situations and determine the most appropriate course of action.
• Use appropriate tools available to undertake the task as efficiently as possible
• Use relevant information from various sources to solve problems that impact own work area
• Update manuals/procedures and provide training to paralegals where appropriate
• Prioritise work, taking into account own work area and needs of other work areas
• Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities
• Work with colleagues to co-ordinate, develop, improve and work to Lexcel standards.
• Responsible for the receipt and acknowledgment of queries with appropriate tracking and response
• Responsible for prioritising work
• Responsible for supporting others.
Training:
Level 3 Busiess Administrator Functional Skills Work Based Learning
Training Outcome:
Progression onto full time employment
Employer Description:
As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service. You are here: OUR AIM IS TO MAKE OUR SERVICES AVAILABLE TO THE WIDEST RANGE OF CLIENTS, SATISFYING OUR COMPANY ETHOS, HELPING PEOPLE FROM ALL WALKS OF LIFE.
Working Hours :
Monday - Friday: 9:00am-5:30pm (1 hour lunch)
Skills:
Communication skills,Organisation skills,Administrative skills,Hardworking