069 Business Administrator Apprenticeship

Dealing with incoming and outgoing post Speaking to customers, their representatives and insurers via telephone Helping in the administration of providing temporary replacement vehicles through our supply chain Helping in the administration of monitoring vehicle damage repairs via our network of vehicle repairers Providing general administrative support to Motor Claims Handlers on a day-to-day basis

Training:
Level 3 Business Administrator, including an End Point Assessment Functional Skills Level 2 in English if required  Functional Skills Level 2 in maths if required Training schedule has yet to be agreed upon, further details will be made available at a later date

Training Outcome:
There is always a chance to progress into a solid job role or complete further education

Employer Description:
At Optima Claims we have over 30 years’ experience in the insurance industry. We specialise in working with commercial insurance brokers, insurers and directly with fleets, to provide personal, tailored, start-to-finish motor claim solutions. Our approach is to ensure good knowledge and understanding of all customers and to provide solutions which are flexible, transparent and fair.

Working Hours :
Monday to Friday (Hours to be confirmed)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience