Business Support Apprentice

To undertake a comprehensive range of administrative duties with a regard to sensitivity and confidentiality. This may include minute taking, collating, presenting and dissemination of data/info, maintaining filing systems, organising meetings, enquiries coming into the service (signposting where necessary), production of materials and general financial duties May also include providing excellent service to customers (public) including arranging and hosting activities and events The ability to meet clear objectives and deadlines To contribute to maintaining effective administrative support services Liaison and communication with a range of internal and external contacts including members of the public. Independence and initiative will be required to react to changing priorities and work circumstances with scope for solving day to day problems Coordination of activities under the guidance of the Manager/Supervisor Using of spreadsheets and databases, providing reports and statistics as and when required To work with business support colleagues in other teams across the Council to assist with the development and monitoring of Finance, Pension and Council systems as required by senior managers and support the implementation of corporate standards and initiatives To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities as required by the apprenticeship standards

Training:

The apprentices will have one day dedicated a week to their apprenticeship training. All training will be a hybrid mix between working in the office and attending online sessions via MS Teams. 

Training Outcome:
You will receive a level 3 apprenticeship qualification in pension administration With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis

Employer Description:

Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.

Working Hours :
Monday to Friday. Flexi-time working between 8.00am - 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience