IT Support Technician
Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations. This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement. The successful candidate will become part of a small, professional IT team supporting users across the business. You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to £30,000pa DOE. Duties for the Successful IT Support Technician - Providing day-to-day technical support to staff - Troubleshooting hardware, software, and connectivity issues - Setting up new equipment and user accounts - Maintaining systems through updates and preventative maintenance - Supporting telephony and business applications - Managing and resolving support tickets - Assisting with IT projects, upgrades, and improvements Skills and experience required for the successful IT Support Technician: - Proven experience in an IT support or service desk role, or relevant IT qualifications - Strong hands-on skills in diagnosing and repairing hardware issues - Solid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft Office - Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting) - Familiarity with business systems such as CRM, ERP, or IT service management platforms - Highly organised with strong attention to detail and a logical mindset Benefits for the Succesful IT Technician: - Additional holidays for life events - Holiday buy and sell scheme - Maternity pay - Free parking - Free eye test - Health and wellbeing scheme If you are an experienced IT Support Technician looking for your next challenge, please apply with your CV and Yasmin will call you.