Director of Operations

Director of Operations – Wilmington, NC – $90,000–$120,000

We are currently hiring for a Director of Operations to oversee 8 restaurant locations in the Wilmington, North Carolina market. This is an opportunity to join a well-established, high-volume casual dining brand known for strong systems, operational consistency, and a focus on delivering great guest experiences.

This role will be responsible for driving operational performance across multiple locations, developing General Managers, and ensuring each restaurant consistently meets brand standards for service, food quality, and financial results. The ideal candidate is a hands-on multi-unit leader who thrives in fast-paced environments and has a proven track record of improving performance and building strong teams.

Key Responsibilities:

Oversee operations across 8 restaurant locations and ensure brand standards are maintainedLead and develop General Managers and restaurant leadership teamsDrive performance across sales, labor, food cost, and profitabilityConduct regular store visits and operational reviews

Qualifications:

5+ years of multi-unit restaurant leadership experienceExperience overseeing high-volume restaurant locationsStrong understanding of P&L management and operational performanceProven ability to lead and develop restaurant management teams