Apprentice Exports Operator
Provide shipment quotations to customers
Take customer bookings and processall relevant documentation
Finalising of all files and profits, passing invoices to accounts department to be processed
Managing incoming customer calls and emails
Solving customer queries, escalating to manager when neccessary
Any other additional duties to ensure smooth running of the office
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
A permanent role is at the end of the apprenticeship with CMS
Employer Description:
Cargo Marketing Services Ltd is an international freight and logistics provider that specialises in managing the global movement of goods. The company offers services including sea and air freight, import and export shipping, and supply chain solutions for businesses worldwide.
Working Hours :
Monday- Friday 9am to 5:15pm with 1 hour unpaid lunch.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working