Apprentice Technical Administrator

Quality & Compliance Support

Assist in maintaining and updating documented procedures, forms and registers. Support internal audit preparation and evidence collation. Maintain training matrices and competency records. Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up. Help manage document control, including version updates and distribution. Assist with environmental and sustainability data collection.

Fleet Management Support

Maintain vehicle records (insurance, servicing, MOT, inspections). Assist with fleet monitoring. Support administration of Vehicle allocations, Service bookings and safety recalls.

Technical Support Assistance

Provide administrative and technical assistance to the Technical Support function. Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks Log and track technical queries. Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems). Assist in maintaining internal databases and spreadsheets. Support development and improvement of reporting tools. Assist with booking of training courses with external providers and creation of internal training programmes.

These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.

It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.

Training:

The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.

Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.

Training Outcome:

This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.

Employer Description:

Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied 

Our new updated website details the services provided - www.Pyrocel.co.uk

Working Hours :
8.30am-5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative