Business Administration Apprenticeship - Warwickshire

As Broker Support Administrator, you will play a key role in ensuring the smooth running of the office and providing comprehensive support to our brokers. You will often be the first point of contact for clients and introducers, making professionalism and strong communication skills essential.

 

You will be responsible for managing enquiries, coordinating applications, maintaining accurate records, and ensuring that cases progress efficiently from initial enquiry through to completion.

 

Key Responsibilities

 

Acting as the initial point of contact for new and existing enquiries, responding professionally and promptly via telephone and email. Assisting in the development and maintenance of strong adviser/client relationships, ensuring a positive client experience at all times. Processing new and existing business applications, gathering required documentation, and providing full administrative support to brokers. Liaising with clients, solicitors, lenders, and other third parties to ensure applications progress smoothly and efficiently. Monitoring case progression and proactively following up to avoid delays. Maintaining accurate client records and internal systems. Ensuring all compliance procedures are adhered to and that new business is processed correctly in line with regulatory requirements. Supporting brokers with diary management, documentation preparation, and general office administration tasks.

Training:

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Business Administration apprenticeship Level 3 Apprenticeship.

Training Outcome:

There is a possibility of being offered a full time role after successful completion of the apprenticeship.

Employer Description:
TAG Commercial Mortgages is a growing specialist finance broker that prides itself on delivering a first -class, tailored advice service. We are looking for a highly organised and motivated individual to support our brokers. The ideal candidate will have experience in administration, however a confident personality and a proactive attitude is the main priority.

Working Hours :
Monday - Thursday, 09:00 - 17:00 and Friday, 08:30 - 16:30

Skills:
Customer Care Skills,IT Skills,Teamworking,Communication Skills