Apprenticeship in a E Commerce Company; Business Administration with Digital Marketing, Leicester

Your duties will include (but will not be limited to):

IT related order Administration & Management; Using LINNWORKS- Our order management system/software Stock and product administration( Linnworks)  Customer Services: Deal with order problems and customer enquiries - Good IT skills are an advantage Well-organised, you will also work daily in the dispatch area to help pack orders and manage the orders (scanning and administration using Linnwork’s. Purpose being is that you understand the products and problems associated with them as they arise) Social media postings and promoting - Create engaging posts and blogs

Training:
You will get NVQ Level 3 in Business Administration Qualifications by the end of the apprenticeship with option to doing another higher apprenticeship if you wish The full apprenticeship will be in-house at the workplace. Our premises are in Oadby, Leicester. You will fully be supported by the employer for day-to-day learning about the job, but simultaneously supported by an approved training provider The training provider is government-approved and follows a strict approved training for the apprenticeship type; it will take place in-house 100% via online, over Team's meetings and with personal visits by a dedicated person appointed to you. 20% of the week will be spent on training via the provider, and you will be given this time at work to complete these tasks etc. to submit for evaluation online. The rest 80% of the work is part of daily tasks and learning new skills  Functional skills in maths and English (if required)

Training Outcome:
After the apprenticeship, we hope to take on the person on a permanent basis in our organisation, in a specific job role, having gained invaluable experience over the 12/18 months.  This job role will depend on where the strengths of the individual lie. Complete order management, for example Further courses are possible to attain a higher qualification whilst working us also if the individual wants to progress

Employer Description:
MORE ABOUT US: We are a e commerce company selling fashion and textiles to B2C and B2B. We sell on Amazon, eBay, Etsy and Our own websites. (It’s vital you look these up under our two brands and do research which should reflect on your application) neotrims.com (textiles and trims for crafts) and janeobritishappare.com (men's business and casual shirts) But look these brands up on eBay / Amazon / Etsy also. We also use a e commerce software called Linnworks; please review this and reflect yoir understanding of this in your application. We are a company of 30 years standing, family owned, and have evolved from manufacturing only for B2B to where we are today. We sell globally across on international channels on ebay and amazon

Working Hours :
Our working days are 9.30am to 6.00pm, Monday to Friday. 30-mins lunch break. We sometimes work on Saturday morning, but this is done with prior warning.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience,Social Media Savvy