Apprentice Waste Network Operations (Level 3)

You’ll join a 24-month programme, made up of 20 months of training and a 4 month EPA (End Point Assessment) period. During your programme you will be working on-site and gain experience across waste networks sewerage operations, by completing 2 in-role placements within our Customer and Environment teams.

In the Customer team, you’ll work with our reactive operatives, who are responsible for responding to customer call-outs and maintaining Severn Trent’s waste network. You'll learn to use jetting and vaccumation equipment to support first-response tasks such as blockage clearance, pipe cleansing, and network surveying, while delivering excellent face-to-face customer service.  In the Environment team, you’ll work with our proactive technicians and technical experts, who are responsible for maintaining the variety of assets on Severn Trent's waste network. You'll learn to identify our assets and understand how they work to support advance problem diagnosis, while identifying improvement opportunities and mitigating pollution risks.

What you will learn:

You'll be supporting colleagues to help create a fair and equitable working environment where everyone can succeed by:  

Learning how we maintain and repair our wastewater network. Ensuring our system is working efficiently and effectively so that we don’t cause any nasty blockages!  Working with customers to educate them on the impact pouring fats, oils and greases down the drain can have on our system and will take pro-active surveys and actions to keep our network well maintained.   Understanding how we respond and investigate pollution incidents, with a real care for our environment and customers.

Training Outcome:
By the end of this programme, you will take up a full time role in Severn Trent where you will be able to put your skills to action Following completion of your apprenticeship, you will move into a full-time role such as a Waste Network Technician where you’ll get to make a real difference

Employer Description:

At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate apprentices like you to help us achieve our goals. 

 

Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people who are eager to turn challenges into opportunities for a better future. 

If you're excited to learn, and ready to make a real impact, we want you on our team

Working Hours :
You will be working 37 per week Monday to Friday, typically across a 7am – 3pm, working hours may differ due to the role being in an operational area of the business.

Skills:
Communication skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience