Business Support Apprentice

About the role

You will work as part of a friendly team, providing essential administrative and reception support. No two days will be the same. Tasks include:

Handling calls, emails and reception enquiries Setting up meeting rooms and ICT equipment Preparing documents, letters and employee certificates Updating records and databases Supporting the HR team with routine tasks Managing stationery orders and keeping office areas tidy Assisting with staff engagement activities

Training:

Formal training is delivered at HWGTA, located Holmer Road, Hereford HR4 9SX.

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Admin qualification.

Training Outcome:

This role could progress within the business.

We have an HR Officer who started as a Business Support Apprentice 5 years ago and a Finance Officer who started as an Accounts Apprentice 4 years ago.
Development is there for the right candidate if there are positions available.

Employer Description:

SIL is a registered charity and a not-for-profit organisation. This means any surplus we make goes into improving our services and topping up our Charitable fund.

Our mission is to be the provider of choice for individual care and support, empowering people to lead an independent life meeting needs however small or however significant they are.

To enable older people and people affected by disabilities to exercise choice and control, to live independent lives, and to actively participate in society.

We work in partnership with local authorities, the NHS and local voluntary organisations to improve the lives of disabled people and older people and to facilitate their participation in and integration into society.

SIL has a set of guiding principles, our PRIDES, on which we base the way we work. Neither Old Age nor Disability defines you; we want to work with you to help you lead the life you choose.

Working Hours :
Monday to Friday 9am – 5pm inclusive of 30 minutes unpaid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience