Customer Service Apprenticeship

You will support the team in delivering outstanding service to customers, handling enquiries, and ensuring orders are processed efficiently and accurately Responding to customer enquiries via phone, email, and online platforms Processing customer orders accurately and efficiently Providing product and service information Resolving customer queries and escalating issues where necessary Maintaining accurate customer records and updating internal systems Supporting the wider team with administrative tasks Ensuring a high standard of professionalism in all communications

Training:

Customer Service Specialist Level 3.

Training Outcome:

Progression opportunities within the organisation are available. 

Employer Description:

Netplates.co.uk stands as an e-commerce enterprise specialising in the purchase and sale of personalised cherished registrations within the United Kingdom. Their focus lies in delivering vehicle registration numbers tailored to your specific needs. As a growing employer, Netplates values continuous improvement, invests in its people, and strives to create a positive, supportive workplace environment where employees can develop their skills and contribute to long-term business success.

Working Hours :
Monday - Friday, 9:00am - 5:00pm

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working