Neighbourhood and Community Involvement Admin Apprentice

This is an exciting new opportunity to join the Neighbourhood and Community Involvement Team as an apprentice. The role reports directly to the Neighbourhood Manager.

Key activities performance:

Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement Supports operational plans to ensure that the resources within the teams are used to best effect and impact

Customers and Partners:

Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion Assists with engagement and outreach efforts, ensuring diverse communities are involved in shaping local priorities and accessing support services

Digital/New Ways of Working:

Uses new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible Provide administrative support to the Neighbourhood and Community Involvement Team, including scheduling, maintaining records, and updating communication materials related to local priorities and funding Support the administration of ward-led and community grant-funded projects, including gathering project updates, tracking progress, and providing basic reporting support Help maintain a calendar of neighbourhood events and grant deadlines, supporting coordination across teams and ensuring timely delivery Contribute to the coordination of local prevention initiatives, promoting community resilience and wellbeing through shared information, resources, and signposting Supports the planning and delivery of community events and activities within community hubs, play streets, and other local spaces, encouraging inclusive resident participation Help organise and support local stakeholder meetings, community drop-ins, and partnership events, fostering collaboration between residents, services, and the voluntary sector

Training:

You will attend Kingston College for your Level 3 Business Administration Apprenticeship. This apprenticeship is delivered with a blended learning module - with college attendance every 4 weeks and self-directed study and online teams delivery in the intervening weeks. 

Training Outcome:

On completion of this qualification learners may progress to higher level business administration qualifications or on to ILM or CMI leadership and management qualifications. Career opportunities This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

Employer Description:
We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates as these groups are currently under-represented in our workforce. We are proud to be recognised as a Disability Confident employer, and are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.    We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.

Working Hours :
Monday - Friday 9am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience,Non judgemental