Transport and Operations Apprentice

As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy transport office.

You’ll provide support with transport operations, planning and coordination, compliance documents and customer and supplier communication. Duties will include but are not limited to:

Transport Operations Support:

Assisting with day-to-day transport administration Supporting load scheduling and movement tracking Liaising with drivers, subcontractors, and internal staff Updating job records, load sheets, and movement logs

Planning & Coordination:

Assisting with route planning and basic feasibility checks Supporting permit and escort coordination processes Exposure to abnormal load requirements and constraints Maintaining planning trackers and job status sheets

Compliance & Documentation:

Filing and maintaining transport and compliance records Supporting permit applications and movement paperwork Assisting with audit preparation and document control Understanding operator licence, FORS, and DVSA requirements

Customer & Supplier Communication:

Drafting basic emails to clients and suppliers Handling routine enquiries under supervision Updating customers on movement status where appropriate Developing professional communication standards

Training:

All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will have a named workplace mentor, regular one-to-one checkins, clear task ownership and feedback, support with off-the-job training and coursework and exposure to wider business operations.

Training Outcome:

This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive. You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork.

After completion of this apprenticeship, we will support your progression to the role of Transport Administrator, Junior Planner and eventually Operations Coordinator.

Employer Description:

Westdijk Transport UK Ltd is part of the respected Westdijk Group, a family-run business with over 50 years of experience in exceptional and heavy transport across Europe, Scandinavia and the UK. Known for delivering complex and specialist transport solutions, the company works with customers to move abnormal and heavy loads safely, efficiently and on time. With modern equipment, expert planning and a strong reputation for reliability, Westdijk offers apprentices the opportunity to learn within a professional, supportive and fast-paced environment. Joining the team means becoming part of a company that values teamwork, innovation and practical experience while developing the next generation of transport and logistics professionals.

Working Hours :
Normal working hours are 08.30– 17.30 Monday to Friday, with a 30-minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional communication,Time management,Task prioritisation,Logistics commercial awareness,UK transport compliance