Padel Engagement Officer Apprentice

Initially you will support the delivery of social padel sessions, introductory sessions and events As you gain more confidence and experience you will deliver more on court experience and coaching sessions You will work towards and gain your Level 2 Padel Instructor qualification through the programme to support your delivery of sessions Assist with the day-to-day centre operations, including bookings, leagues, food and beverage service and event delivery in line with company policies A good understanding of ongoing core products, promotions and prices Promote PadelHaus products, services and packages Create and build links with local partners to promote and build awareness around Padel Support the delivery of Padel tournaments, coaching sessions, and social play to a high standard Delivering outstanding customer experiences by welcoming, assisting and engaging with all visitors Be empowered to handle customer queries, complaints and feedback professionally through all channels, escalating to management where necessary Place the customer at the heart of everything you do Build and maintain good relationships with all team members Be willing to take on jobs to support your team members

Training:

Community Sport and Health Officer Level 3.

The training will take place in the workplace, this will be delivered through fortnightly webinars, online training and practical workshops in the workplace.

Training Outcome:

On completion of the apprenticeship, there will be full time opportunities within in club which can include full-time team member & padel coach.

Employer Description:

At PadelHaus, we are passionate about creating a welcoming and inclusive environment where people of all abilities can discover and enjoy the exciting sport of padel. Our mission is to build a vibrant community where players can stay active, improve their skills, and connect with others who share a love for the game.

Working Hours :
Shifts to be agreed at interview, will include weekend and evening work.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Padel/Racquet Experience