Business Administrator Apprenticeship

Key Responsibilities: 

Handling incoming and outgoing calls Managing customer enquiries in a professional and timely manner  Filtering, processing, and responding to incoming emails and enquiries 
Supporting installation preparation, including:  Preparing site survey documentation  Collating and preparing installation paperwork  Preparing customer documentation  Invoicing customers  Keeping customers informed of installation schedules and updates  Submitting and managing DNO applications with network operators  Collaborating with and maintaining strong relationships with key internal and external stakeholders  Sustaining accurate and up-to-date records within the CRM system

Skills & Experience:

Strong written and verbal communication skills  Excellent organisational skills with a high level of attention to detail  Proficiency in Microsoft Office applications (Word, Excel, Outlook)  Ability to work effectively as part of a team while managing multiple tasks A proactive, reliable, and customer-focused approach 

This is an excellent opportunity for someone looking to develop their administrative career within a supportive and fast-paced environment. 

Training:

Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration.

Training Outcome:

They will be able to progress within our Sales and Operations Team as the company grows.

Employer Description:

Based in Stratford-upon-Avon since 2010, is a specialist installer of premium solar PV systems, battery storage, and EV chargers for residential and commercial clients across the UK. With over 15 years of experience and 3,000+ installations, they offer bespoke designs using high-quality components to achieve 80-98% energy bill savings 

Working Hours :
9:00 – 5:00 with an hour for lunch, 35 hours per week, office-based.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience