Administration Apprentice

Provide general administrative support to the Governance and Administration Teams Assist with routine governance tasks, such as ensuring documents are kept up to date and stored correctly Support the logging and basic tracking of incident reports under supervision Help with the coordination of audits and quality improvement activities, including gathering information and completing simple assigned audits Assist with preparing agendas and taking notes for meetings, with guidance Help maintain policies, procedures, and standard operating documents as directed Support colleagues in monitoring compliance with healthcare standards (e.g., CQC) Assist with collecting and organising data needed for reports on performance, patient safety, and quality Communicate with clinical and non‑clinical staff to gather information when required Support the administration of patient feedback processes, including surveys and basic tracking Handle confidential information appropriately, following training and guidance Assist with updating risk registers and recording follow‑up actions as directed Carry out general office duties such as booking patients, managing correspondence, filing, and answering queries Participate in training and complete apprenticeship tasks in line with learning objectives

Training:
Training will take place within the workplace With virtual reviews and workshops from the apprenticeship provider

Training Outcome:
Upon completion of the apprenticeship we would like to employee a governance administrator

Employer Description:

Newmedica is one of the leading providers of NHS-funded ophthalmology services in England.

Our Purpose is to make a difference
Our Vision is a society where everyone can get access to free or affordable world class treatment for advanced eye conditions without any unnecessary delay or worry
Our Mission is to revolutionise the care and treatment for patients facing the prospect of sight loss by creating a new national network of specialist eye clinics that have a seamless link with all optometrists and GPs
 

We provide services for NHS ICBs, NHS Trusts and Foundation Trusts, and other providers of NHS funded services. We deliver over 125,000 patient interactions annually, including outpatient appointments, diagnostic testing and eye surgery. Our services are delivered through a variety of models including Managed Services and Ophthalmology Joint Venture (OJV) Partnerships.

Working Hours :
Monday - Friday, 08:30 - 17:00. May need to work a weekend on occasion.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative