Client Services Apprentice

Paragon Training is looking for a Client Services Apprentice to join their team and support the day-to-day running of the business. Paragon Training is a well-established company that creates and supplies professional training resources used by organisations across the UK. With years of experience developing high-quality learning materials, the team works closely together to support customers, manage products, and keep everything running smoothly behind the scenes. This is a great opportunity to join a friendly office environment and gain valuable experience while learning how a successful training business operates.

In this role, you’ll support the sales team by helping manage a portfolio of customers, assisting with maintaining strong relationships and keeping them informed about the products and services. You’ll help retain and grow existing accounts while also learning how to identify new opportunities and understand customer needs. On top of that, you’ll assist with processing orders and payments, updating customer records, carrying out administrative tasks, and contributing to sales reports. Along the way, you’ll develop a solid understanding of Paragon Training’s products and services, help the team work towards their targets, and gain hands-on experience in how the business operates.

Extensive experience is not expected for this role, but any previous experience in a business environment, school project, or part-time job would be an advantage. The most important qualities are a willingness to learn, good attention to detail, and a positive attitude. In return, you’ll gain practical workplace skills, learn how different parts of a business work together, and become part of a supportive team where you can grow and develop.

Training:

Level 3 Customer Service Specialist.

Training Outcome:

On successful completion of the apprenticeship, there may be the opportunity to be offered a permanent role within the business.

Employer Description:
About this company
Paragon Training specialises in producing up-to-date and comprehensive health and safety training video packages. We supply a professional range of safety video training programmes - with over 4,000 different health and safety videos available. We offer our clients a plethora of safety training solutions including safety training Videos, a variety of E-Learning, PowerPoints & Posters, while we can also provide an in-depth consultancy service incorporating appropriate safety training courses. We have over 20 years’ experience supporting apprentices to develop their skills and careers, with many progressing to high level roles in successful companies.

Working Hours :
Monday to Thursday, 9:00am to 5:00pm and Friday, 9:00am to 4:00pm.

Skills:
Honest,Initiative,Willing to learn