Apprentice Business Administrator

Provide administrative support to members of the Practice team in the following areas ensuring appropriate practice records are kept up to date:

Scanning and indexing other documents Franking out-going post Patient Registration Sorting newly registered patient notes GP2GP Notes Processing Booking ambulance transport for patients as required Action scans and referral forms Requesting further information and action from doctors on patients - workflow queries Maintaining and monitoring the practice appointments system. Processing personal and telephone requests for appointments, visits, test results and telephone consultations and ensuring callers are directed to the appropriate route and/or Healthcare Professional Taking messages and passing on information Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Clinical Coding o   Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Handling completed repeat prescriptions to patient and dispensaries checking names and address Room Allocation Providing cover for other staff To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner To be a flexible and supportive member of the team To attend and take part in team meetings and regular reviews with line manager To participate/complete relevant training as required by the practice

Training Outcome:
Potential employment upon successful completion of the apprenticeship

Employer Description:

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Working Hours :
Shifts to be confirmed

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience