Business Admin Apprentice

Provide high quality, accurate admin support to all Edsential teams as required by the Catering & Cleaning Efficiency Manager  Provide excellent customer support to schools and school kitchens  Support and prepare reports where required  Prepare filing and maintain information systems in accordance with GDPR standards  Be the first point of contact for absence management activities and related queries within the Catering Team  Manage the central absence telephone line and cover desk with support, arranging cover appropriately    Monitor the Catering Team’s central inbox for absence, ensuring that all absence data and documentation is processed confidentially and accurately  Maintain accurate and up to date absence information on the HR system and ensure that sickness absence cases that have come to an end are closed appropriately ahead of payroll submission  Responsible for maintaining contact with absent employees, understanding reasons for absence and likely duration of absence  Ensure appropriate sickness certification is obtained where required and uploaded to the HR System  Monitor return to works to identify trends to support the management of absence within the service  Monitor absence triggers and action appropriately, escalating cases to Business Managers and the HR Team where required  Complete all related administration relating to absence review meetings including invitation letters, uploading meeting documentation and sending this through to the employee  Support the implementation of the Absence Management procedure across the service to ensure all parties understand the procedure and related expectations and responsibilities 

Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard. In addition, they will complete Functional Skills Level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided

Training Outcome:
Ability to progress onto a higher level apprenticeship

Employer Description:

Edsential Community Interest Company is owned by Cheshire West and Chester Council and Wirral Council, dedicated to improving outcomes for children and young people through the provision of high-quality, ethical, and innovative services. The company's mission is to directly reinvest any profits into improving services and supporting progress in schools within the community. Edsential provides a wide range of services, including catering, cleaning, music, residential, governors, creative and performing arts, learning outside the classroom, health and wellbeing, and holiday activity fund. 

Working Hours :
Monday- Friday Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working