Administration Apprentice

To support the coordinator in scheduling care delivery To maintain the Organisation’s computer data base and word processing functions To organise computer files and to ensure their regular and timely back-up according to documented procedures, and with due regard to GDPR To answer the telephone and to manage calls from customers, staff and Social Services in a professional and courteous manner. To support the Organisation’s Quality Documentation System of policies, procedures and record forms, and to amendments or other changes to policies, procedures and care standards if requested To manage the Organisation’s service user / staff data base, inputting and amending data as appropriate To make drinks and keep workable areas clean and tidy. To adhere to health and safety in the work place following COSSH regulations where required

Training:
Training will be provided on a hybrid basis. Attendance at SBC Training at their centre in Shrewsbury at the beginning of the course will be supplemented with on-line research and completion of tasks at the employers premises with regular contact from your appointed trainer

Training Outcome:
Permanent employment could be offered to a successful apprentice, with the opportunity to develop their career further into finance or HR specialisms

Employer Description:

Approved Care and Support are a private home care provider who support people living in their own home. We are a caring company.
We are looking for likeminded people to join our lovely team, with a positive outlook, which is needed even more so in this world we all live in today. If you have a passion to work in a caring environment and the motivation to help us achieve our ambitions we would love you to make an application.

Working Hours :
Monday - Friday, 08:30 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience