Business Administration Apprenticeship
You will support the residential the conveyancing teams in a wide range of administrative duties.
● Providing fee estimates, opening files, producing standard and ad hoc correspondence
● Handling telephone enquiries, correspondence & emails to provide updates and information
● Performing identity checks
● Data entry and uploading documentation to case management systems
● Drafting and amending letters and legal documents
● Working as part of an office team to provide an efficient and friendly service to our clients”
● Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties are advised of developments at all stages
● Liaising with staff from other Ocean group companies
● Liaising with other law firms and estate agents when involved in transactions
● Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
● Providing assistance to the office manager and team as required
● Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
● Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
● Supporting all team members in providing an exceptional customer experience
Full training will be given in order to complete the above duties to the best of your ability.
Training Outcome:
At the end of the apprenticeship we would be expecting to offer full time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :
Monday – Friday 9am to 5.30pm with 1 hour lunch break
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness