IT Solutions Apprentice

As part of the Digital Systems Team, you will support the setup, maintenance and development of our IT systems, ensuring seamless technical operations across the organisation. You will work closely with system administrators, project managers and technical specialists, gaining experience across a wide range of digital tools and processes.

IT System Administration:

Assist with the setup, configuration and maintenance of digital systems, hardware and software Provide first-line technical support for hardware, software and connectivity issues Support system updates, backups and routine troubleshooting Monitor system performance and escalate issues as required

System Development Support:

Assist in the development of new systems, applications and platforms Participate in testing and validating new system functionality Support compatibility checks and system integration tasks Create and maintain documentation, processes and procedural guides

Management & Documentation:

Maintain accurate records, logs and system documentation Support data entry, validation and quality assurance checks Assist in file organisation and database administration Contribute to information security and data protection practices

Administrative Support:

Prepare reports, presentations and internal communication Provide general administrative support to the IT and project teams Assist with workflow and task management systems

Cyber Security & Compliance:

Understand and comply with organisational data security and privacy policies Assist in monitoring system access rights and user permissions Support the reporting of potential security risks or incidents Participate in audits, compliance checks and security protocols Follow all onsite safety, security and health & safety procedures

Project Support, Collaboration & Communication:

Work collaboratively with project managers and cross-functional teams Communicate technical information in a clear, user-friendly way Participate in project meetings and discussions Support organisation-wide digital initiatives Assist with testing, rollout and training activities Contribute to continuous improvement efforts

Training:

This opportunity includes enrolment on the ICT Solutions Technician Apprenticeship, a 22-month, fully remote programme designed to develop your technical skills while you work. The course combines practical, hands-on experience with structured learning, including live online taught sessions delivered by industry professionals. Throughout the programme, you will receive dedicated support from an expert learning mentor who will guide your progress, help you build real-world ICT solutions skills, and support you in achieving your apprenticeship qualification.

Training Outcome:

At Impellam, we like to retain all staff where we are able to. We will support your development throughout the team and any further training where required.

Employer Description:

At Impellam, we believe work should have purpose. For over a decade, we’ve connected passionate individuals with meaningful opportunities across the STEM industries. We’re trusted by employers and employees alike and we’re here to help you grow and thrive.

Working Hours :
Monday to Friday, 9am - 5pm (travel across UK included).

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working