Residential Property Manager

Residential Property Manager

Salary circa £24,000 to £25,000 dependent on experience + commission

Hours: Mon–Thurs: 9am–5pm (30 min lunch)

Friday: 9am–5pm (1 hour lunch)

Saturdays: 9am–1pm (1 in 4)

Benefits

Additional leaveEmployee discountEnhanced maternity leaveEnhanced paternity leavePaid volunteer timeReferral programme

Essentials

Industry experience preferred but not essentialFull UK driving licencePossessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA)

Overall Objective

To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management.

The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation.

Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required.

Key Responsibilities

Property Lettings

Respond to enquiries and organise accompanied viewingsCollect applicant information in line with GDPR and process referencing through third-party providersGuide applicants through the move-in process from application to tenancy startPrepare tenancy and compliance documentationEnsure properties are ready for tenancy including organising repairs or cleaningCollect initial rent and deposit monies and register deposits within government schemesUndertake key handovers and tenancy sign-ups

Marketing

Ensure properties are marketed to a high standard in line with Consumer Protection RegulationsTake property images, prepare floorplans and produce accurate property descriptions and brochures

Property Management

Act as the main contact for landlords and tenants across an allocated portfolioEnsure properties meet legislation for the Private Rented SectorMonitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detectionArrange repairs through approved contractors and liaise with landlords and tenantsManage lease renewals and rent reviews, providing market advice and serving notices where requiredOrganise and carry out mid-term property inspectionsLiaise with credit control regarding rent arrears and advise landlordsManage tenant vacates including check-outs, deposit negotiations and re-letting strategy

Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required.

Key Skills

High levels of customer service and professionalismStrong IT skills including Microsoft Office (property management systems beneficial)Self-motivated with good organisational and time management skillsAbility to work independently and as part of a teamCommitment to ongoing professional developmentAbility to build relationships with contractors and suppliers

Other

Maintain a positive customer-focused attitude in line with company policiesAdhere to all health & safety and security proceduresPromote other areas of the business where appropriateFull UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available)Assist other areas of the department during busy periods or holiday cover

Compliance & Security

Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements.All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018.Ensure all personal data is handled securely and report any breaches or system weaknesses to a director.

Interested?  If you feel that you possess the relevant skills and experience please send your cv by return.

 

 

INDLS 

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.