L3 IT Technical Field Engineer Apprentice - Mobile Role - £19,168p/a

Key Responsibilities:

Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business.

Essential Skills:

Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems. Collaborative Mindset: Enjoy working with others to solve problems. Strong Communication: Excellent verbal and written skills. Motivation: Ability to work independently and as part of a team. Commitment to Learn: A genuine desire to build a career in IT.

Security Clearances Notes:

This role may require national security and government-level vetting, including Baseline Personnel Security Standard (BPSS) checks, a Disclosure and Barring Service (DBS) check, and Security Check (SC) clearance. These checks are mandatory for all employees aligned to a secure customer account that requires such security clearances, due to the sensitive nature of the work and the secure environments in which our clients operate.

As part of this process, we are required to ask about criminal record information. The level of vetting for this role is exempt from certain provisions of the Rehabilitation of Offenders Act 1974. This means that, for the purposes of security clearance, you may be required to disclose both spent and unspent convictions, cautions, or other relevant information.

Please note that individuals who are unable to obtain -or maintain- the required level of security clearance throughout their employment cannot remain in their role. This includes situations where criminal record information prevents clearance from being granted, as holding the appropriate clearance is a condition of employment.

All information you provide will be handled confidentially and in accordance with data protection legislation. It is essential that the information you provide is accurate. Knowingly withholding information relevant to the vetting process or providing information that is later found to be inaccurate, may affect your application or, if discovered after employment has begun, will lead to a review of your security clearance and potentially your continued employment.

 

Apply Now:

If you’re ready to take the next step in your IT career and eager to learn and grow with a leading global company, we want to hear from you! Apply today and start your journey with CDS.

Training:

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.

The training covers the following core occupational duties:

https://skillsengland.education.gov.uk/apprenticeship-standards/st0505-v1-1

Training Outcome:

Upon completion, the apprentice will have a qualification for a Level 3 IT Solutions Technician.

Employer Description:

Who We Are:

At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, CDS, supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

What We Offer:

Fully Funded Apprenticeship: L3 IT Solutions Technician Apprenticeship through LearnTech, plus access to CDS internal programmes and the HPE Early Careers programme. Dedicated Mentorship: Learn from experienced team members who are committed to your growth. Hands-On Experience: Work with diverse technologies and business-critical projects. Training & Development: Certification through LearnTech and CDS internal training. Career Opportunities: Potential to transition into a permanent Technical Field Engineer role or explore other career paths within HPE.

Working Hours :
Monday - Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working