AI Practitioner Apprentice

As a Junior AI Consultant Apprentice at EXL, you will support the design, architecture, and implementation of agentic AI solutions and AI-enabled enterprise.

You will work alongside senior AI architects and consultants to help shape next‑generation AI systems that combine GenAI, agentic automation, data intelligence, and enterprise application integration.

This role is designed for individuals who want to become AI architects or AI consultants, not data engineers.

Key Responsibilities

AI-enabled systems & agentic AI support

You will:

Support design and prototyping of agentic AI applications embedded into client workflows Assist in building tool-enabled AI agents, orchestrating APIs, knowledge sources, and enterprise systems Participate in evaluating AI system behaviour (accuracy, drift, reliability, safety) Help configure enterprise AI applications using EXL’s toolkits and accelerators

AI systems architecture & workflow integration

You will support senior architects to:

Map current client processes and identify opportunities for embedded AI Design end-to-end AI architectures including memory models, orchestration layers, vector stores, and workflow integration patterns Assist in documenting solution architectures, data flows, and integration designs Help prepare architectural artefacts for client presentations (diagrams, solution blueprints, implementation plans)

Industry-focused AI consulting

You will work on AI use cases across:

Insurance – underwriting support, claims automation, broker-assist, fraud Banking – KYC/AML workflow AI, credit operations, customer servicing Energy & Utilities – field operations, network planning, customer queries Retail – demand forecasting, merchandising, customer support workflows Your contribution will focus on translating industry problems into AI-enabled solutions

Sales enablement & pre-sales support

You will:

Support proposal creation, case studies, POVs, AI maturity assessments Help prepare demos for client meetings, including AI agent workflows Assist senior team members in producing slide decks & architectural narratives Contribute to benchmarking, competitive analysis, and value case modelling

Responsible AI & Governance

You will:

Apply principles of safe AI, EU AI Act and FCA-aligned controls Support testing and evaluation frameworks (TEVV) including:

- Accuracy, precision/recall

- Groundedness

- Consistency

- Safety checks

Help maintain audit trails, evaluation logs, and architecture documentation

Essential Knowledge

You must have foundational knowledge or experience in:

Understanding of AI concepts: LLMs, RAG, agentic workflows, vector databases Basics of enterprise workflows and integration patterns Fundamentals of cloud platforms (Azure, AWS, GCP) and modern application architectures Familiarity with Python or TypeScript for prototyping Basic understanding of data models and APIs

Essential Skills

Strong analytical and problem-structuring ability Ability to break down business processes and map AI opportunities Clear communicator capable of producing client-ready materials Interest in architecture (logical diagrams, solution blueprints, systems thinking) Ability to collaborate across business, IT, and data teams 

Training:

An apprenticeship includes regular training with a college or other training organisation.

At least 20% of your working hours will be spent training or studying
Artificial intelligence (AI) and Automation Practitioner standard Level 4

You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills.

Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification.

Learners can gain these optional exams at the end of the programme:

AWS Certified AI Practitioner Microsoft AI-900 Azure AI Fundamentals Microsoft PL-900 Fundamentals Awarding Body: Accelerate People

Training Outcome:

Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme.

We have already helped over 1000 people start their tech and digital careers with an apprenticeship.

Employer Description:

From our beginnings in business process services to becoming a global leader in data and AI, EXL brings 25+ years of proven expertise helping enterprises transform and redefining what's possible for our clients.

We partner with leading companies in insurance, healthcare, banking and capital markets, retail, media and communications, and energy and infrastructure to reimagine business models, deliver measurable outcomes, and accelerate innovation.

While nearly 70% of enterprise AI initiatives fail, EXL consistently delivers a 90% success rate by integrating deep industry knowledge, robust data and analytics capabilities, and cutting-edge AI implementation in client workflows—turning complexity into value at scale.

At EXL, innovation isn't just a buzzword—it's how we solve complex challenges and create lasting value. By integrating cutting-edge technologies like machine learning, AI, and cloud computing, we enable our clients to stay ahead of the curve. Whether it's revolutionizing customer experiences, streamlining back-office operations, or uncovering new revenue streams, innovation fuels everything we do.

Working Hours :
Monday - Friday (9:00am - 5:30pm). Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Interest in AI,Motivated,Can do attitude,Interest in architecture,Tech Savvy