Apprentice Office Administrator

Assisting with organising documents and general office administrative tasks Handling incoming phone calls and directing enquiries to the appropriate team members Supporting the entry of sales orders into the system Assisting with issuing invoices and maintaining accurate records Helping to keep customer information up to date Providing support and cover for the Sales and Administration teams as required Updating customer portals, including learning to manage the full workflow from entering customer orders through to issuing invoices Helping to maintain the scheduling plan spreadsheet for your assigned region Supporting the planning and allocation of scheduled work, learning to work several months ahead to assist Management with resource planning Assisting with responding to call out requests, prioritising tasks, and arranging engineer visits Helping organise installation and planned water hygiene works Liaising with equipment production, chemical production, SSD, and sales/account managers regarding availability and delivery Ensuring correct RAMS are issued to site contacts in advance (with support) Assisting with checking and generating monthly job sheets before issuing them to engineers Supporting the process of signing off completed jobs and updating Lotus Notes with information for C4/C5 works Sending completed reports to customers once checked

Training:

Level 3 Business Administrator Apprenticeship Standard including:

Knowledge, Skills and Behaviours End-Point Assessment

Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship

Employer Description:

Feedwater Ltd is a UK water treatment company established in 1976 specifically to supply products and services for the treatment of water for steam boilers, cooling towers, building services and industrial processes.

Our consultants and service teams cover the breadth of the UK and Republic of Ireland (Eire). We have also been exporting our products and services around the world for over 30 years.

Working Hours :
Monday to Friday 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills