Business Administration Apprenticeship

Sales Support:

·        Make outbound and receive inbound sales calls including chasing quotes & potential sales.

·        Assist with customer enquiries and provide product/service information.

Order Processing:

·        Accurately process sales orders in Sage 200 system.

·        Prepare and manage despatch notes and return documentation.

·        Track orders despatched by courier on company tracking platform system.

Financial Administration:

·        Generate and send invoices to clients.

General Office Duties:

·        Filing, scanning, and maintaining organized records.

·        Handle incoming and outgoing correspondence.

·        Support other administrative tasks as required.

Skills & Qualifications

·        Previous experience in an office or administrative role. support experience preferred but not essential.

·        Strong communication and interpersonal skills.

·        Proficiency in MS Office (Word, Excel, Outlook).

·        Ability to multitask and prioritize effectively.

·        Attention to detail and accuracy in data entry and documentation.

Training Outcome:

After completing this Business Administration Apprenticeship, learners can progress into roles such as Office Administrator, Customer Service Advisor, Sales Support Administrator, or Team Coordinator.

Employer Description:

Pennine Manufacturing Ltd is a long‑established, family‑owned manufacturing company based in Little Lever, Bolton. The business was founded in 1976 and operates as a private limited company.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience