Business and Administration Apprentice

Learning vital office skills such as planning, organising, filing, processing and managing correspondence Maintain accurate and up-to-date resident files, tenancy records, and database entries File, scan, and organise documentation in line with data protection policies Act as a first point of contact for residents, visitors, and external partners via phone, email, and in person Provide clear and friendly information about housing services, appointments, and processes Help log and respond to queries, escalating issues to senior staff where necessary Ensure all records are handled in accordance with GDPR and confidentiality requirements Help maintain accurate logs of incidents, complaints, repairs, and service requests Answer phones, manage email inboxes, and schedule appointments or meetings Ensuring all placements are undertaken in line with legislative requirements and business protocols, promoting safe practices and to ensure the consistent delivery of services Contributing, as appropriate, to special programmes and projects in support of the Group’s objectives

Training:

Business Administrator Level 3.

Training Outcome:

Accommodation Assistant Opportunity. 

Employer Description:

When you join Sanctuary Students, you will be part of something special – we are an innovative organisation, with ambitious growth plans. We invest heavily in your training, promote a strong teamwork ethic, and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people, and we employ those who share our value of keeping kindness at the heart of our care.

Working Hours :
35-hours per week - Monday to Friday, working hours TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative