Customer Service Apprentice

Cemetery burials and memorial administration Scanning paper records to computerised files Data Input of Cemetery Records General office duties to include filing and incoming/outgoing post Assisting with financial processing Answering telephone and dealing with queries raised Assist the general public who visit the Parish Council Office Establish and maintain good working relationships with Members of the Parish Council, staff, and users of the Social Welfare Centre The post holder will be expected to undertake any other duties which could reasonably be expected under the general purview of the post All employees are expected to demonstrate a commitment to the principles of equal rights both in relation to employment issues and service delivery and to adhere to the policies of the Council in the performance of their duties

Training:
The apprentice will work 5 x days per week at the workplace with regular visits from the apprenticeship trainer coach

Training Outcome:
Potential full time position on completion of apprenticeship

Employer Description:

Horden Parish Council is on the East Coast in County Durham. The Parish Council is made up of up to 15 Councillors and predominately provides recreational services including parks, play areas and the Social Welfare Centre. We are the burial authority for the village.

Working Hours :
Monday- Friday 09:00- 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience