CULTURAL LEARNING & PARTICIPATION OFFICER APPRENTICE (Hampton Court Palace)

Your time will be divided between attending classes on relevant subjects and practical experience in the workplace which will include: 

Monitoring the team email account, responding quickly to questions and raising any issues with relevant colleagues. Setting up learning spaces for meetings, events and activities. Meeting and greeting participants for visits and events. Sharing clear verbal and written communications internally and externally about upcoming activities and events. Coordinating and providing for the website about the community programme. Assist the team in maintaining an up-to-date database of community partners that is clear and compliant with data protection standards. Providing excellent customer service for staff and participants. Working closely with and/or supervising volunteers and casual staff. Supporting the team to ensure that events and activities adhere to Historic Royal Palaces policy and procedures and meet the expected health, safety, security and safeguarding standards. Working occasional weekends and evening to assist colleagues in the delivery of community events at our palaces.

Training:
Level 3 Cultural Learning Participation Officer Functional Skills English and maths if required Blended on/off the job training and location to be confirmed

Training Outcome:

Community Partnerships Officer.

Employer Description:

Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Non judgemental,Patience