Business Admin Apprentice

What You’ll Be Doing:

Depending on your team placement, you may be involved in:
Workforce Planning Supporting workforce planning processes and meetings Helping prepare data packs, reports and action trackers Maintaining accurate datasets and information Assisting with cross-directorate planning activities and workshops

Finance Support:

Processing purchase orders, invoices and financial records Supporting budget monitoring and compliance checks Maintaining digital filing systems and documentation Liaising with managers, services and suppliers

Employee Relations:

Providing admin support for ER casework and meetings Supporting the preparation of letters, templates and documentation Updating HR systems and maintaining confidential records Helping coordinate training sessions and policy workshops

Training:

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18 months including endpoint assessment) topics covered include:

The Organisation Value of their skills Stakeholders Relevant regulation Policies Business Fundamentals Processes External environmental factors IT Record and document production Decision making Interpersonal Skills Communications Quality Planning and Organisation Project management

Training Outcome:
Completing the Level 3 Business Administrator Apprenticeship with Birmingham City Council opens up a wide range of opportunities for your next step Many apprentices successfully move into permanent roles within the council, and this pathway is well‑supported across our HR, Finance and Workforce Planning teams

Many apprentices continue their learning by progressing to:

Level 4 or Level 5 qualifications, such as:

HR Support (Level 3) progressing to CIPD Level 5 Accounting or Finance qualifications (AAT Level 3-4) Project Management qualifications (e.g., APM) Leadership & Management programmes Internal secondments across other BCC service areas to broaden skills and experience

Employer Description:

Birmingham City Council (BCC) is the largest local authority in Europe, responsible for delivering hundreds of services to over a million residents. The Council plays a vital role in shaping the city’s future—its neighbourhoods, services, infrastructure, opportunities and quality of life.
BCC is led by a Managing Director, currently Joanne Roney, who joined the Council in September 2024. She oversees the organisation’s paid staff and is responsible for driving improvement and transformation across all services. [birmingham.gov.uk]
The Council works to a clear strategic direction through its Corporate Plan, which sets out the priorities and outcomes the organisation aims to deliver for the people of Birmingham. The Corporate Plan highlights the opportunities and challenges facing the city, the Council’s ambitions, and its commitment to delivering services that are effective, equitable and future‑focused. The plan emphasises major goals such as tackling inequalities, supporting economic growth, improving health and wellbeing, and contributing to a greener, more sustainable city. [birmingham.gov.uk]
BCC is committed to becoming a best‑in‑class council, strengthening how it operates, improving financial sustainability, and ensuring staff work in a culture that values diversity, inclusion and high performance. Current strategic reforms are set out in the Corporate Plan 2025–2028, which focuses on improving how the Council functions, delivering better outcomes for citizens, and working in genuine partnership with communities and stakeholders across the city. [birmingham.gov.uk]
With its scale, ambition and commitment to public service, Birmingham City Council offers a unique environment where employees can make a meaningful difference to people’s lives and contribute to the future of a diverse, vibrant and rapidly evolving city.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience