ServiceNow ITOM Tester

Job Title: ServiceNow ITOM Tester Location: Oakland, CA- Onsite Duration: 6 Months + Rate: Up to $50 p/h (1099 or W2) Overview: We are currently seeking an experienced ITOM Tester for our client located in Dallas, TX. The ideal candidate will possess a strong background in quality assurance with a focus on IT Operations Management products. This role is crucial in ensuring the quality and reliability of systems through comprehensive testing methodologies and practices. Key Responsibilities: - Application Testing: Develop and execute thorough test plans, test cases, and scripts to validate ITOM applications against requirements. - Collaboration: Work closely with cross-functional teams, including developers and product managers, to identify testing requirements and ensure comprehensive coverage. - Defect Management: Identify, document, and manage defects using defect tracking tools, while providing detailed reports to the development team. - Regression & Performance Testing: Conduct regression, integration, and performance testing to verify system reliability and efficiency. - Automation Implementation: Contribute to the development of automated testing frameworks to enhance testing efficiency and coverage. - Continuous Improvement: Participate in team meetings and provide insights on testing processes and methodologies to foster a culture of continuous improvement. Essential Qualifications: - Experience: 3-5 years total work experience, with a focus in Quality Assurance testing, particularly in IT Operations Management. - Technical Proficiencies: - Strong knowledge of ITOM processes and testing methodologies. - Proficiency in test management and defect tracking tools (e.g., JIRA, TestRail). - Experience in scripting and automation testing tools. Desirable Skills: - Familiarity with cloud-based systems and integrations. - Strong analytical and problem-solving abilities, paired with meticulous attention to detail. - Experience in Agile methodologies. If you meet the qualifications and are eager to take on this exciting opportunity, we welcome your application! Please submit your resume for consideration.