Business Administration Apprenticeship

As a Business Administration Apprentice, you will support day-to-day administrative operations across our YBS, including:

Managing communication with parents, schools, and referral agencies Updating and maintaining student records (both physical and digital) Assisting with diary management, meetings, and school events Handling reception duties including greeting visitors Supporting the administration of staff records, compliance checks, and raining logs Filing, scanning, and maintaining databases in line with GDPR Assisting with marketing admin (e.g. newsletters, social media support) Helping with inventory and ordering supplies Supporting general office management and project administration

Throughout your apprenticeship, you will develop core skills aligned to the national Level 3 Business Administrator standard, including communication, record management, IT proficiency, stakeholder engagement, and professional behaviours.

Training:

The apprentice will work across both Y.O.U.R Beauty School locations during the week, based at our Catford and Woolwich sites. Training will be delivered on the job and will take place within our school facilities, supported by experienced staff as part of the apprenticeship programme.

During the apprenticeship, you will gain a well-rounded foundation in business administration by developing the following:

Business operations knowledge: Understand how a business functions day to day, including project management, finance, and quality improvement Regulation and compliance awareness: Learn about key policies such as GDPR, safeguarding, and internal data security protocols relevant to working in education Effective communication: Develop strong written and verbal communication skills for engaging with staff, students, parents, and external stakeholders IT and digital skills: Gain confidence in using digital tools like Microsoft Office, internal databases, and school communication platforms Organisation and time management: Learn to prioritise tasks, meet deadlines, and manage competing responsibilities efficiently Attention to detail: Build accuracy and consistency in tasks such as record-keeping, filing, and handling sensitive data Teamwork and collaboration: Work effectively with a range of staff across departments, contributing to a supportive school environment Professional conduct: Demonstrate reliability, integrity, and a positive work ethic in line with school values Adaptability and initiative: Learn to respond to changing needs, take responsibility, and contribute ideas for improving processes. Commitment to growth: Embrace learning opportunities, apply feedback, and take responsibility for your own development

Training Outcome:

Full time member of staff or a admin role in a different place of employment.

Employer Description:

Set across two locations in Lewisham and Greenwich, Y.O.U.R. Beauty School CIC (YBS) is a specialist Alternative Education Provision delivering inclusive,
high-quality vocational education for young people aged 13–19, and learners with SEND up to age 25. We support young people who face barriers to
engagement in mainstream education, including SEMH needs, SEND, behavioural challenges, disrupted learning, and complex personal circumstances.

Working Hours :
Monday - Friday, 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience