Customer Service Apprenticeship

Greet and assist customers, clients, and visitors in person and via phone or email Respond to customer inquiries, complaints, and requests in a timely and professional manner Process orders, forms, applications, and requests accurately Maintain customer records and update information in databases or systems Schedule appointments and manage calendars Handle incoming and outgoing correspondence Coordinate with internal departments to resolve customer issues Maintain a clean, organised, and welcoming office environment  Perform general administrative duties such as filing, data entry, and document preparation

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Continue working in a customer service role at our company and further themselves in learning and confidence

Employer Description:

We supply experienced care and support workers to residential homes, nursing homes, day services and other care settings.

Working Hours :
Monday- Friday 9am- 5pm

Skills:
Communication skills,IT skills,Organisation skills,Team working,Non judgemental,Patience