AI & Automation Apprentice

Automation & process improvement: Support the design, build, and maintenance of automation workflows Work with departments to identify opportunities to streamline processes. Help reduce repetitive manual work through practical, scalable automation solutions. Assist in the rollout, monitoring, and continuous improvement of automation initiatives. Document workflows, process maps, and automation logic as required AI exploration & application: Assist in the development and testing of AI-powered tools for productivity and decision-making Explore real-world AI use cases and help identify improvements or new applications Support responsible and ethical use of AI across business operations Experiment with emerging technologies and share findings with the wider team Collaboration & support: Work collaboratively with cross-functional teams to understand business needs. Provide support during system enhancements, integrations, and digital transformation projects Communicate progress, findings, and issues clearly and professionally Contribute ideas that support innovation and operational efficiency ISO responsibilities: Follow established procedures for data handling, security, and documentation. Support evidence gathering for audits and compliance reviews. Ensure all automation and AI initiatives align with security, risk, and quality-management standards. Report any potential risks, non‑conformities, or system issues in line with ISO processes

Training:
The AI & Automation Specialist programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments

Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average

Employer Description:

At IT Desk we believe that world-class technology and support should be accessible to all businesses.

As IT consultants, we serve over 100 customers, of varying sizes and requirements, across many different sectors. Technology plays a critical role for every one of these clients: it has the power to support their growth and unlock efficiencies and profitability. We see our role as enabling those improvements, delivering IT solutions that transform our client’s business.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working