Administrative Assistant Apprentice (Education Training Foundation)
The apprentice will assist with administrative processes, maintain accurate records on key systems, support finance and logistics tasks, and contribute to the efficient running of CPD activities, including online delivery.
The Business Administration Apprentice will work closely with colleagues from across the CPD & Standards functions to:
Support internal and external customers with queries and communications about the activity of the team. Create and maintain mechanisms for tracking the activity of the team and progress. Support the processing and reporting of data associated with team activities. Build and maintain essential data on key IT systems. Support the logistics and smooth-running of the department, e.g. meeting and project administration, tracking actions, room / travel bookings, support for live online delivery of CPD. Complete administrative tasks in the Learning Management System (LMS), to include setting up and checking the set up of events. Quality assure and proofread team documents, templates, information and outputs Adapting templates, briefs and guidance according to instructions. Support with finance process administration including raising POs and updating team finance tracker Complete ad hoc admin tasks, using AI tools as needed.Use of generative AI in carrying out your responsibilities is expected.
The ethical use of Generative AI at ETF
At ETF, we embrace generative artificial intelligence (AI) with a strong ethical foundation, using it to unlock new levels of productivity, creativity, and impact across all roles.
We believe AI is not just a tool - it’s a powerful partner in helping you work smarter, save time, and focus on what matters most. That’s why we expect every employee to use Co-Pilot actively and routinely as part of their daily workflow. Together, we can harness the full potential of AI to elevate our work and shape a future where innovation thrives.
As part of our commitment to continuous improvement, you’ll be expected to demonstrate how you’re using generative AI in your work through performance assessments. If you need support or training, please reach out to one of our AI
Champions - they’re here to help you build confidence and unlock the full value of these tools.
Training Outcome:
No guaranteed employment after the programme. There will be an opportunity to apply for a permanent or fixed term employment opportunity, dependent on budget and availability of vacancies at the end of the placement.
Employer Description:
Professional body for FE and Skills, we bring together workforce and promote its professionalism, so that excellent teaching and leadership enable every learner to succeed.
The Education Training Foundation (ETF) is the workforce development body for the Further Education (FE) and Skills sector. We work in partnership with others to deliver professional learning and development for teachers, trainers and leaders. We balance government priorities with sector needs to achieve our core charitable purpose to improve education and training for learners aged 14 and over. The ETF believes that the key to improving education and training is to support teachers, trainers and leaders to excel. Everything we do is in pursuit of its vision of:
• Highly effective, professional confident teachers and trainer
• First class leadership of the sector
• FE as the career of choice for ambitious professionals who wish to make a difference.
Working Hours :
10am-5pm Monday to Friday, hybrid (a mix of in-person and remote work).
Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Highly organised,Microsoft Office,Is solution orientated,Flexibility,Adaptability and resilience,Interpersonal skills,Financial literacy,Ability to prioritise,Multiple tasks to deadlines,Written communications skills,Motivated,Able to work independently