Clinic Receptionist - Customer Service Apprentice (Aesthetics)

This is a fantastic opportunity to gain hands-on experience in a busy clinic while working towards your Level 2 Customer Service Practitioner qualification. As the first point of contact for our clients, you will play a key role in creating a warm and professional experience.

Duties Will Include:

Greeting clients in a polite and professional manner Answering phone calls and responding to email enquiries Booking and managing appointments using our online system Processing payments and handling transactions Maintaining client records accurately and confidentially Keeping the reception and waiting area clean and presentable Supporting the clinical team with administrative tasks Promoting services and special offers where appropriate

Training:

Teaching and learning the skills, knowledge and behaviours within Customer Services.

Training Outcome:

This role offers the potential for a permanent position upon successful completion of the apprenticeship, with opportunities to progress into senior reception or clinic coordination roles.

Employer Description:
MediZen Ltd has been involved in conducting clinical trials since 2004, across a range of procedures and product types including toxins, dermal fillers, injectable submental fat reduction, fibroblast implantation and LED Phototherapy Treatments.

Working Hours :
Mon 9am-5p.m; Tues/Weds/Thurs 9am-8pm; Friday 9am-4pm; Sat 9am-3:30pm - Saturday/Evenings On Rota

Skills:
Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Team working