Imaging Administrator– Apprenticeship

Appointments, scheduling and capacity management To deal with all diagnostic radiology requests from clinical teams, ensuring that the imaging is booked and scheduled within Cancer Waiting Times targets, research pathway  targets and follow up targets To liaise directly with the patient regarding their scheduled appointment, providing patient information, reassurance and managing patient expectations around the diagnostic radiology experience To liaise with the clinical referring teams and nurse referrers to prioritise the scheduling of new  diagnostic requests, research and follow up patient requests To schedule all diagnostic imaging in line with local Radiology guidelines and protocols To schedule patient imaging and modality capacity efficiently, having consideration for a range of influencing factors such as the radiologist and radiographer staff rota, equipment maintenance  service dates , availability of outside imaging To plan ahead and to reschedule workload when necessary, to ensure that the modality capacity is optimally utilised To book all diagnostic imaging appointments for all patients in a timely way To ensure that all patients leave the radiology department with an appointment date and time, where appropriate

Training Outcome:
We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements

Employer Description:

The Royal Marsden NHS Trust is the largest comprehensive cancer centre in Europe with a national and international reputation for high quality patient care, research & development and education. It is situated on 3 sites; two in Central London and one at Sutton in Surrey.

Working Hours :
Part time- 30 hours per week, between the hours of 8am and 8pm Monday to Friday and Saturdays 8am to 5pm weekends as shifts demand .

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience