Customer Service and Print Apprentice

Key Responsibilities

Print Production: Learn to operate and maintain professional printing equipment and finishing tools (binding, laminating, and precision cutting). Customer Support: Assist local retail and business clients with print requirements, photo processing, and document services. Inventory Management: Help manage stock levels for ink cartridges, toners, and stationery, ensuring our customers always find what they need. Digital Prep: Learn to prepare files for high-quality output, ensuring correct formatting and resolution. General Operations: Assist the Director with daily tasks to ensure the shop remains organised and efficient.

Professional Training & Development

We value potential over pre-existing mastery. We will provide full, comprehensive training on the professional software we use daily, including:

Adobe Creative Suite: Mastering the essentials of Photoshop, Illustrator, and InDesign for creating print-ready artwork. Specialist Print Software: Learning the "RIP" software that communicates with our high-end machinery. Colour Management: Understanding the science of translating digital designs into perfect physical prints.

What We Are Looking For

Creative Interest: A natural interest in design, photography, or technology is a huge plus. Reliability: You’ll be a key part of a small, dedicated team, so punctuality and a positive attitude are essential. Communication: A friendly, professional manner when helping our regular local customers. Eye for Detail: Precision is everything in printing; you should be someone who notices the small things. The Basics: Strong English and maths skills (typically GCSE Grade 4/C or above).

Training:

Customer Service Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.

You will undertake the ground-breaking Professional Apprenticeships Customer Service Level 2 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Training Outcome:

Progression and development are key to this role, and you can look forward to exciting opportunities beyond the apprenticeship for the right candidate.

Employer Description:

Finding a printing shop in Bristol that combines quality, speed, and friendly service can be tricky. We make it simple. Our local team provides reliable printing and ink solutions with a personal approach. We have been helping businesses and individuals with print since 2008.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience