Order Processing Co-ordinator apprentice

Support the Trade Sales team in achieving departmental goals, ensuring high standards of service and efficiency in a busy and rewarding environment Provide end-to-end support to customers seeking bespoke secondary glazing solutions, from initial enquiry to order completion Process sales quotations and orders accurately, ensuring all details are correct and reflect customer requirements Handle inbound customer calls professionally, addressing enquiries, processing orders, and resolving issues with a positive, can-do attitude Maintain clear and consistent communication with the team and line manager, providing regular updates on order progress and any potential challenges Collaborate with internal teams to ensure timely and accurate order fulfilment

Training:

All training will take place during working hours in your normal place of work. 

You will meet with a skills coach once a month to cover that months learning content, with follow up tasks and assignments to be completed. 

Training Outcome:

Upon completion of the apprenticehsip, this employer is apprentice friendly and looks to promote and upskill from within. 

Employer Description:

Granada Glazing has been in business for over 45 years, and we are proud to be the largest manufacturer of secondary glazing products in the UK. Since 1980, we’ve made over a million frames, averaging roughly 100 frames a day and around 25,000 every year. This depth of experience has made us experts in our industry, and it’s why so many architects and developers trust Granada Glazing for their projects. Our commitment to quality and precision has allowed us to consistently deliver solutions that improve comfort, reduce noise, and preserve the character of every property.

What sets Granada apart is that we design and manufacture all of our products entirely in-house. From initial concept to final production, every frame is crafted with care and attention to detail, ensuring exceptional quality and performance. Over the years, we’ve worked on prestigious commercial projects, as well as residential and heritage properties, demonstrating our versatility and expertise. Whether it’s a large-scale development or a delicate restoration, Granada Glazing provides innovative, reliable solutions tailored to each client’s needs.

Working Hours :
Monday to Friday, 8.00am - 4.00pm.

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills,Logical,Team working