Customer Service Assistant Apprentice Smethwick Pharmacy

Front of house, working on the counter Interacting with patients/customers Issue prescriptions Dealing with queries/complaints Contacting doctors Calls, emails Till work Stock check

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Functional Skills maths/English if required No day release - apprenticeship completed within the working environment 

Training Outcome:
Possibility for the right candidate to grow and further develop within the business

Employer Description:

Smethwick Pharmacy is a well established pharmacy located in Smethwick providing a full range of NHS and Private pharmacy services to the local community.

Working Hours :
Monday - Friday, 9.00am - 5.00pm or 11.00am - 7.00pm (1 hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience